4 Ways Travel Agents Can Increase Efficiency and Improve Revenue
As a travel agent, you may find that running your business and keeping your customers happy is a full-time endeavor. Do you want to run a successful business, provide excellent customer service, and still have some time for yourself? The key is to use new technologies to increase your efficiency, so that you can spend […]
How Integrating Loyalty Programs with Mobile Wallets Increases Customer Loyalty
With the wealth of comparison data available at practically any consumer’s fingertips, it is not surprising that many brands are experiencing a significant decrease in customer loyalty. The travel industry is especially susceptible to this. Non-competitive prices, lack of benefits and unexceptional customer experiences will prompt an otherwise loyal customer to try different brands. While […]
How Do QR Codes Work for Payments?
We have all seen barcodes in our day-to-day lives: at the supermarket, clothing store, parking garage – you name it. But in recent years, a different type of barcode has become increasingly popular thanks to the mobile revolution: QR, or quick-response, codes. The difference between a QR code and a regular barcode is that QR […]
The Benefits of Paying via eWallet
Until now, you’ve probably been paying for goods and services using cash or mobile money transfers. However, there’s another simple, easy and secure way to make payments with your mobile phone: eWallets! It’s estimated that there are over 2 billion smartphone users worldwide! Many of these people keep their smartphones with them wherever they go, […]
Why eCommerce Companies in Africa Need To Adopt Complete Digital Payment Solutions
Global ecommerce is poised to surpass $23 trillion in 2017 and to continue to grow reaching close to $28 trillion in 2020, according to eMarketer. Meanwhile, African ecommerce represents just small fraction of this total market, with online retail currently making up only 1% of the total African retail industry. Why online shopping in […]
How to Use Mobile Payments to Increase Loyalty in an Era of No Brand Loyalty
Brand loyalty seems to be a thing of the past. Even the leading brand consumer packaged goods are reporting declines, due to an overall decrease in brand loyalty. In fact, according to market strategist company Accenture, customers are constantly evaluating new products and providers, becoming what they coin “non-stop customers”. These non-stop customers switch […]
What are the Benefits of mPOS Devices for Restaurants?
Restaurants can benefit from the integration of mobile points of sale (mPOS) in their operations to achieve a high level of service and a competitive edge over other dining establishments. The main way they can achieve these goals is by improving the customer dining experience, which can be done by streamlining the ordering and payment […]
6 Predictions for the Payment Industry in 2017
It looks like 2017 is going to be a strong year for digital payments. Technology is improving at an exponential rate, and there will be even more solutions for secure, fast, and convenient payments than there were in 2016. Plus, many existing technologies will become more prevalent and widely adopted. Here are six important payment […]
Online and Mobile Payments in Africa – 2016 Recap
2016 was a big year for advancements in online and mobile payments in Africa. Read here to learn about the most notable developments.
Why Direct Pay Online is the Ultimate Payment Service Provider for Hotels
The global hotel and resort industry generates $864 billion in annual revenues from its over 700,000 hospitality businesses, according to a 2016 report by Ibis World. The industry is highly competitive with players vying for higher market shares and increased profits. Direct Pay Online (DPO), a leading payment service provider (PSP) in the travel and […]