+254 709 947 947 support@dpogroup.com
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Accept Online Payments in

Uganda

DPO is a trusted payment service provider allowing you to accept online payments in the thriving and rapidly growing Ugandan market. Your customers can pay using a credit or debit card and mobile money in UGX, USD, GBP, or any other currency of their choice.

Signup instantly to start receiving payments.

Payment Solutions for Uganda

We Like to Keep it Local

Highest Security

Multi-Currency

Your customers can pay in Ugandan shilling, USD, GBP, and other currency of their choice.
Highest Security

Based in Uganda

Our expert team based in Uganda is on call 24/7, ready to assist with any query.  
Highest Security

Loved by Locals

We accept local mobile money options like MTN Mobile Money, Airtel, and more.  

Uganda’s Favourite

Mobile Money
Payment Options

Mobile money has become Africa’s payment method of choice because it’s simple, secure, and affordable.

We Partnered With

Leading Banks
Across Uganda

To make it easier for you to get paid, we connected with key players in Uganda to facilitate your online payments and accept credit and debit card payments.

Seamless Checkout Gets You

Paid Online Quickly & Securely

Easily accept online payments with solutions tailored to fit your business needs and help you grow. 

Easy Integration

Choose from an array of shopping carts or readily available APIs that will help your customers checkout.

Use Payment Links to

Make Your Invoices
Payable Online 

Quickly generate an invoice and a corresponding payment link from your DPO Dashboard. Send these to your customers via email, SMS or even WhatsApp as a request for payment.

Trusted by the Best Companies

 

Innovative Products

Designed to Help You Grow 

We understand the needs of businesses in Uganda and developed our products with the future of your business in mind.

Contact our 

Offices in Uganda

Address

Office Suite 350, 4th Floor Acacia Mall
Plot 14-18 Cooper Road (off Acacia Ave),
Kampala, Uganda.

Phone

+256 312 531 535

Get on Board Today

Sign up here to start receiving payments instantly. You can also complete the form if you would like to get in touch with our team and start growing your business.

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Frequently Asked

Questions

Are there any specific terms and conditions relevant to Uganda?

Yes. Please view the terms and conditions relevant to our merchants in Uganda here.

Who can open an account with DPO?

We provide online payment solutions to Merchants of all industries and sizes. Our integrations specialists tailored our DPO Pay solution for eCommerce businesses, airlines, travel & tourism, educational institutions, insurance companies and the hospitality sector.

What are the online payment regulations in Uganda?

DPO is a payment service provider operating under the National Payment System Act 2020. We comply with the Payment Card Industry Data Security Standard (PCI DSS) and regulations of Visa, MasterCard and other credit card companies. 

Visa required the following data be collected: 

  • Card account number 
  • Name as it appears on the card 
  • Card expiration date as it appears on the card
  • Cardholder’s statement address 
  • Assess if the card has a start date and keep it on record 

* MasterCard requires that merchants comply with the Payment Card Industry Data Security Standard (PCI DSS). 

* American Express (AMEX) recommends that goods shipped only be done to the cardholder’s billing address. 

Why, when and to whom is the personal data collected disclosed by DPO?

The attached document defines to whom and why data will be disclosed, read more.

What is the purpose of the personal data collected and processed by DPO?

The attached policy document (Sections 3 & 4.) explains the reasons for the collection of personal data, read more. For Processing of personal data outside Uganda (Section 10.1.4), read more.

What are the types of personal data collected by DPO?

The attached document shows the categories of personal data that are collected, read more.

How is the collected personal data protected?

The storage of personal data is protected at all times at DPO. Protecting data includes any of the following methods and/or a combination of the methods;

  • Use of HTTPS for secure cardholder transmission, beginning at point-of-sale activity from consumer
  • TLS 1.0; 1.1; 1.2 protocols
  • Use of encryption for storage (column encryption)
  • Hashing
  • Truncating
  • Masking of card details

What is the Data retention approach at DPO?

Cardholder, personal & financial data will be retained in accordance with Payment Card Industry Data Security Standards (PCI DSS) and regulatory provisions as laid out in the Uganda Data Protection and Privacy Regulations, 2021, which allow for certain data elements to be stored while other data elements are not stored. Refer to (Section 7), read more.

This is explained in depth in the attached Data protection policy for Direct Pay (U) Ltd (Section 50), read more.

What is the DPO website cookies use notice and where can it be found?

The DPO website cookie notice is found at the bottom of the website page as shown in the below images. It details the type of cookies and how they are used on DPO website.

Step 1: Click Button

Mouse over the bottom right section of the website as shown in the image below to reveal the cookies preferences pop-up window.

Step 2: Select your preferences

Select and save your preferences.

Who can I contact when I want to exercise my rights as a personal data owner?

Direct Pay (U) Ltd has a data protection officer as per the Uganda Data Protection and Privacy Regulations, 2021, Section 6.

For any inquiries you can reach the DPO Data Protection Officer:
Email: dataprotectionofficer@dpogroup.com

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Africa’s Favorite Payment Service Provider

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