Chargebacks: Understanding Them and How to Avoid Them
Chargebacks have become a significant concern for businesses that operate in the online world. They can occur when a customer disputes a transaction and demands a refund from their bank or credit card company. Chargebacks can be damaging for businesses as they not only lead to lost revenue but also to additional fees and fines. […]
GDPR and the Importance of Compliance
What is the GDPR? Implemented on May 25, 2018, the General Data Protection Regulation (GDPR) is an EU law designed to provide additional protection for personal data, regulate how companies use collected data, and users’ right to privacy. The GDPR applies to all personal data that is handled within the borders of the EU – […]
Starting Your eCommerce Store Using Shopify? Here are a few pointers.
Shopify is a complete eCommerce solution, enabling merchants to reach customers via an online store. Shopify is a cloud-based hosted solution, which means the platform is kept up-to-date, can be accessed from anywhere in the world, and doesn’t require a merchant to have their own web servers or a third party hosting company. Plans Shopify […]
25 Things You Probably Don’t Know About Digital Payments But Should
Thanks to technological advances and the ability to accept digital payments, merchants can offer multiple payment options to customers all over the world. However, the global payment processing landscape has become more complicated, involving multiple steps and numerous service providers. No doubt, as a merchant, you’ve come across unfamiliar terminology and there may be some […]
Direct Pay Online Group Becomes the First Payments Service Provider in Africa to Receive International Security Certification in 12 Countries
4 Security Best Practices for eCommerce Sites
Retail ecommerce sales were valued at over $5 trillion in 2016, and projected to reach over $8 trillion in 2020, according to a 2016 Juniper Research study. With the rise in ecommerce, however, comes an increase in fraud attempts. Juniper found that in 2015, 1 out of every 67 transactions was a fraudulent attempt — […]
How Your eCommerce Business Can Start Accepting Online Payments Easily
As we have mentioned in recent blog posts, online payments are a necessity for any business looking to grow. Online payments increase your customer base, as they allow you to accept a variety of payment methods and multiple currencies, enabling you can reach customers from across the globe, as well as from within your borders. […]
Why You Should Move from Cash-On-Delivery to Online Payments
In the not-so-distant past, cash-on-delivery was the only viable payment option for e-commerce companies in Africa. But this payment method is far from ideal, and poses quite a few problems, hindering the growth and profitability of online businesses. The solution is to use online payment methods, so your customers can pay online for products in order […]
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Direct Pay Online now the first company in East Africa to become PCI DSS LEVEL 1 compliant
We are delighted to announce that we have been awarded the first Certificate of Compliance PCI DSS Level 1, in East Africa. The Certificate, which is vital for companies that accept credit card payments online and off line, represents a common set of industry tools and measurements to help ensure the safe handling of sensitive […]