How Travel Businesses Can Benefit from Chatbots
Chatbots can help travel businesses by providing a personalized customer experience to those who choose to book their travels online. Chatbots can also operate 24 hours a day, 7 days a week, and can be programmed to interact in many different languages, unlike their human counterparts. This promising innovation in the world of online messaging […]
How to Use Mobile Payments to Increase Loyalty in an Era of No Brand Loyalty
Brand loyalty seems to be a thing of the past. Even the leading brand consumer packaged goods are reporting declines, due to an overall decrease in brand loyalty. In fact, according to market strategist company Accenture, customers are constantly evaluating new products and providers, becoming what they coin “non-stop customers”. These non-stop customers switch […]
What are the Benefits of mPOS Devices for Restaurants?
Restaurants can benefit from the integration of mobile points of sale (mPOS) in their operations to achieve a high level of service and a competitive edge over other dining establishments. The main way they can achieve these goals is by improving the customer dining experience, which can be done by streamlining the ordering and payment […]
6 Predictions for the Payment Industry in 2017
It looks like 2017 is going to be a strong year for digital payments. Technology is improving at an exponential rate, and there will be even more solutions for secure, fast, and convenient payments than there were in 2016. Plus, many existing technologies will become more prevalent and widely adopted. Here are six important payment […]
Online and Mobile Payments in Africa – 2016 Recap
2016 was a big year for advancements in online and mobile payments in Africa. Read here to learn about the most notable developments.
Why Direct Pay Online is the Ultimate Payment Service Provider for Hotels
The global hotel and resort industry generates $864 billion in annual revenues from its over 700,000 hospitality businesses, according to a 2016 report by Ibis World. The industry is highly competitive with players vying for higher market shares and increased profits. Direct Pay Online (DPO), a leading payment service provider (PSP) in the travel and […]
Increase Your Hotel’s Online Bookings by Offering Various Payment Methods
Global digital travel revenues from flights, car rentals and hotel bookings reached over $533 billion in 2015 and are projected to grow over 11% to reach $593 billion by year-end 2016. Online booking revenues will continue to grow to reach a staggering $762 billion in 2019, according to eMarketer. Competition is fierce between independent vendors […]
Does Your Business Really Need a Turnkey Payment Solution?
The world’s reliance on electronic devices continues to soar. And it’s no surprise that this trend extends into the area of business payment processing. This can be seen through an increase in the use of digital payment types such as mobile payments, online payments, and mPOS devices. Every merchant requires an easy and efficient way […]
Mobile Wallets, Mobile Money & mPOS: The Differences and Business Benefits of Each
With the success of mobile device penetration, and the coming of age of the super-connected Millennials, it is not surprising that mobile commerce is experiencing huge growth rates. According to Business Insider Intelligence, mobile payments are poised to make up 20.6% of e-commerce sales in 2016, or $79 billion, and to soar to 45% of […]
The 3 Most Important mCommerce Trends for Millennials
The Millennials, born between 1982 and 2004, are a generation shaped by the rise of technology and mobile innovations. These young adults have grown up in a world surrounded by fast-moving technology and are the biggest users of mobile technology today. For Millennials, smartphones are an essential part of their everyday life. mCommerce, the buying […]