4 Advantages of Working with a Local Payment Service Provider
Are you trying to decide on the right payment service provider (PSP) for your business? At first glance, it might seem like a difficult decision to make – there are an overwhelming number of international PSPs available. However, as an African merchant, it’s worthwhile to choose a local PSP. A local PSP will understand you, […]
How Can Travel Agencies Compete With Online Travel Agencies?
Online Travel Agencies continue to dominate online bookings. In a 2017 report, Eye For Travel and Jumpshot analyzed consumer purchase patterns over a two month period on a set number of OTA, hotel and airline domains, finding that OTAs hold a majority of the UK market (73%), and close to half of the US market […]
4 Reasons Why Using the Right Payment Solution is Key to Increasing Revenues
Increasing revenues is a fundamental goal of every business, be it a hotel, restaurant, or tour operator. When it comes to your online activities, an excellent website, targeted marketing campaigns, and content personalization can all help you achieve that goal. But while these efforts play an important role in your success, there’s another highly effective […]
6 Ways Travel Agencies Can Build Customer Loyalty
Building customer loyalty is a surefire way to create sustainable growth for your travel agency business. According to Gartner Inc., 80% of your company’s future revenue will come from just 20% of your existing customers. Lee Research Inc. estimates that acquiring a new customer will cost five times more than retaining an existing one! […]
4 Ways Travel Agents Can Increase Efficiency and Improve Revenue
As a travel agent, you may find that running your business and keeping your customers happy is a full-time endeavor. Do you want to run a successful business, provide excellent customer service, and still have some time for yourself? The key is to use new technologies to increase your efficiency, so that you can spend […]
How Integrating Loyalty Programs with Mobile Wallets Increases Customer Loyalty
With the wealth of comparison data available at practically any consumer’s fingertips, it is not surprising that many brands are experiencing a significant decrease in customer loyalty. The travel industry is especially susceptible to this. Non-competitive prices, lack of benefits and unexceptional customer experiences will prompt an otherwise loyal customer to try different brands. While […]
How Do QR Codes Work for Payments?
We have all seen barcodes in our day-to-day lives: at the supermarket, clothing store, parking garage – you name it. But in recent years, a different type of barcode has become increasingly popular thanks to the mobile revolution: QR, or quick-response, codes. The difference between a QR code and a regular barcode is that QR […]
The Benefits of Paying via eWallet
Until now, you’ve probably been paying for goods and services using cash or mobile money transfers. However, there’s another simple, easy and secure way to make payments with your mobile phone: eWallets! It’s estimated that there are over 2 billion smartphone users worldwide! Many of these people keep their smartphones with them wherever they go, […]
The 4 Benefits of Having a Merchant Account
With major credit card companies investing in Africa, more Africans are using payment cards now than ever before. And on a global level, credit and debit cards have been a highly popular alternative to cash payments, so much so that, at the end of 2015, there were an impressive 18.08 billion payment cards in circulation […]
Why eCommerce Companies in Africa Need To Adopt Complete Digital Payment Solutions
Global ecommerce is poised to surpass $23 trillion in 2017 and to continue to grow reaching close to $28 trillion in 2020, according to eMarketer. Meanwhile, African ecommerce represents just small fraction of this total market, with online retail currently making up only 1% of the total African retail industry. Why online shopping in […]