Say hello to Easy Scan,
the easiest and most convenient way
your customers can pay for goods and services.
Say hello to Easy Scan, the easiest and most convenient way your customers can pay for goods and services
Secure and
Reliable
No
Integration
Our dedicated Team of experts will provide comprehensive support, helping you understand how Easy Scan works and why it’s the best solution for your business.
Fast and
Easy Payments
Simply scan the QR code with your smartphone to make a payment. Whether you are a customer or a business owner, Easy Scan ensures swift and hassle-free transactions, saving you valuable time.
Enhanced
Customer Experience
With its intuitive interface and user-friendly features, customers can quickly complete transactions, resulting in higher customer satisfaction and loyalty.
Secure and
Reliable
No
Integration
Our dedicated Team of experts will provide comprehensive support, helping you understand how Easy Scan works and why it’s the best solution for your business.
Fast and
Easy Payments
Simply scan the QR code with your smartphone to make a payment. Whether you are a customer or a business owner, Easy Scan ensures swift and hassle-free transactions, saving you valuable time.
Enhanced Customer Experience
With its intuitive interface and user-friendly features, customers can quickly complete transactions, resulting in higher customer satisfaction and loyalty.
How Easy Scan works
It’s super simple!
How Easy Scan works
Our QR code payment solution is easy to use. Simply scan the QR code with your smartphone camera, enter the amount you want to pay, and confirm the transaction.
It’s Super Simple!
Card payment in 3 easy steps
Enter card details and approve the purchase.
Confirm payment and enjoy purchase right away.
Pay using your phone’s camera in 3 easy steps
Scan QR code using phone camera.
Enter a valid mobile number and approve the purchase.
Confirm payment and enjoy purchase right away.
Card payment in three easy steps
Scan QR Code using your phone camera and select Card as a payment method.
Pay using your phone’s camera in 3 easy steps
Scan QR code using phone camera.
Enter a valid mobile number and approve the purchase.
Confirm payment and enjoy purchase right away.
Frequently Asked Questions
What is DPO Pay Easy Scan?
How do I set up Easy Scan on my DPO Pay Mobile app?
Easy Scan is available under payments menu at the bottom of the screen.
Do I need to register separately to make Easy Scan transactions?
- New Merchants – Yes. For new merchants, they can register and request for QR code only via email: [email protected].
- Existing merchants do not require to re-register. Details on file will be used for the setup.
What merchants and businesses accept Easy Scan payments?
-
All merchants are eligible to take up the Easy Scan solution.
-
Note: The solution is not integrated to any software and works as a stan alone channel
What types of payment methods are available using Easy Scan?
Card payments and Mobile money.
How does Easy Scan work?
Customer Journey
- Customer scans the code using their phone camera (Must be connected to the Internet)
- The scan redirects to the DPO Pay system
- The customer fills in all the personal details and amounts to pay.
- Selects the mode of payment
- Agrees to Terms and Conditions
- Continues to pay.
For merchants
Merchants can print additional QR codes for walk-in customers.
Via the DPO Pay Mobile
Merchants can create the code (Available under the payments menu at the bottom of the screen)
Can I use Easy Scan to make online payments?
Yes. As the solution uses internet support.
What are the fees associated with Easy Scan payments?
- To the customer – None (Unless there is a Markup charge by the merchant).
- To the merchant – An agreed commission with DPO Pay will be applied.
Who do I contact in case of challenges in usage of Easy Scan?
Can I use Easy Scan to make in-store payments or over the counter payments?
How does Mobile Money Payment Work?
Easy Scan allows customers to make payments via mobile money in these easy steps
- After selecting the mobile money as a customers preferred payment option:
-
- A customer can then input the amount and select their mobile money provider
- The customer will then input their mobile number and receive an STK push to input their PIN or instructions to complete payment (depending on their mobile money provider) and complete their payment.
Card Payment Response Codes
Click here to find the card payment response codes.
How does Card Payment work?
Easy Scan allows customers to make payments via card in these easy steps
- After selecting card as a customers preferred payment option
-
- A customer will input their card details, which include email address, full name, account number, expiry date & CVC (Card Verification Code)
- Some customers may then receive a One Time Pin to authenticate and complete their payment.
How can I get customers to start making payments using Easy Scan?
As a customer, how can I use Easy Scan at a merchant location?
You will be able to identify one of our merchants when you walk into their premises and see their branded QR Code with our logo. Look out for the DPO Pay logo at the bottom of the QR code.
Do I require an ATM PIN to scan to Pay using my Debit card?
No, ATM PIN is not required to complete the Easy Scan transaction. All you need to do input the necessary required information as specified above for either mobile money or card payment.
What is the agreed settlement cycle for Easy Scan?
Cards payments will be settled 2 days after the transaction while mobile money payment will settled after 1 day.
What are the Easy Scan PayBy Link card payment charges?
Card payments will be charged a commission of 2% (exclusive of VAT)
What are the Easy Scan mobile money charges?
Safaricom’s MPESA transactions will be charged 0.5% (exclusive of VAT).
Airtel Money (Kenya) will be charged 0.5% (exclusive of VAT).
As a merchant, how can I get the Easy Scan product?
Businesses that need Easy Scan can self on board using this link: https://dpogroup.com/instant-signup/
Contact our sales team via call (+254730847000) or email ([email protected])
What is a QR Code?
QR Code is a bar code displayed by the merchant by which you scan to make a payment. It contains the service information that is required for a customer to make a payment.
QR codes are quick, easy, and convenient. They make it simple to pay with your phone—no need to carry cash or a credit card. Just scan the code with your phone and you’re good to go!
What business will qualify for an Easy Scan QR Code?
Easy Scan QR Code is available to businesses with physical locations. We love businesses with traffic as we would like to make the payment experience simpler for both businesses and their customers.
How many times do I need to enter my card details?
You only need to enter your card details the first time you use Easy Scan. You can choose to have your device securely remember your card details for ease of use every time.
Frequently Asked Questions
What is DPO Pay Easy Scan?
DPO Pay Easy Scan enables you to pay easily through a QR code, where your device reads the merchant’s QR code and prefills their details, leaving you to enter the amount and confirm the transaction. This is very convenient for customers because they no longer need to worry about carrying cash or credit cards, or searching for their bank account details on their phone and typing them in manually. They can simply scan the code and pay using their preferred method of payment.
How do I set up Easy Scan on my DPO Pay Mobile app?
Easy Scan is available under payments menu at the bottom of the screen.
Do I need to register separately to make Easy Scan transactions?
- New Merchants – Yes. For new merchants, they can register and request for QR code only via email: [email protected].
- Existing merchants do not require to re-register. Details on file will be used for the setup.
What merchants and businesses accept Easy Scan payments?
-
All merchants are eligible to take up the Easy Scan solution.
-
Note: The solution is not integrated to any software and works as a stan alone channel
What types of payment methods are available using Easy Scan?
Card payments and Mobile money.
How does Easy Scan work?
Customer Journey
- Customer scans the code using their phone camera (Must be connected to the Internet)
- The scan redirects to the DPO Pay system
- The customer fills in all the personal details and amounts to pay.
- Selects the mode of payment
- Agrees to Terms and Conditions
- Continues to pay.
For merchants
Merchants can print additional QR codes for walk-in customers.
Via the DPO Pay Mobile
Merchants can create the code (Available under the payments menu at the bottom of the screen)
Can I use Easy Scan to make online payments?
Yes. As the solution uses internet support.
What are the fees associated with Easy Scan payments?
- To the customer – None (Unless there is a Markup charge by the merchant).
- To the merchant – An agreed commission with DPO Pay will be applied.
Who do I contact in case of challenges in usage of Easy Scan?
Challenges in the usage of Easy Scan to be directed to DPO Pay support email: [email protected] OR through calls: +254730847000
Can I use Easy Scan to make in-store payments or over the counter payments?
Yes. Businesses can include the QR code for walk-in customers and deliveries
How does Mobile Money Payment Work?
Easy Scan allows customers to make payments via mobile money in these easy steps
- After selecting the mobile money as a customers preferred payment option:
-
- A customer can then input the amount and select their mobile money provider
- The customer will then input their mobile number and receive an STK push to input their PIN or instructions to complete payment (depending on their mobile money provider) and complete their payment.
How does Card Payment work?
Easy Scan allows customers to make payments via card in these easy steps
- After selecting card as a customers preferred payment option
-
- A customer will input their card details, which include email address, full name, account number, expiry date & CVC (Card Verification Code)
- Some customers may then receive a One Time Pin to authenticate and complete their payment.
How can I get customers to start making payments using Easy Scan?
As a new merchant, you can sign up for QR Code payments through our website https://dpogroup.com/products/easy-scan/ and then go to Instant Sign Up to fill in required information for the DPO Pay team to review if your business qualifies for QR Code payments.
As a customer, how can I use Easy Scan at a merchant location?
You will be able to identify one of our merchants when you walk into their premises and see their branded QR Code with our logo. Look out for the DPO Pay logo at the bottom of the QR code.
Do I require an ATM PIN to scan to Pay using my Debit card?
No, ATM PIN is not required to complete the Easy Scan transaction. All you need to do input the necessary required information as specified above for either mobile money or card payment.
What is the agreed settlement cycle for Easy Scan?
Cards payments will be settled 2 days after the transaction while mobile money payment will settled after 1 day.
What are the Easy Scan PayBy Link card payment charges?
Card payments will be charged a commission of 2% (exclusive of VAT)
What are the Easy Scan mobile money charges?
Safaricom’s MPESA transactions will be charged 0.5% (exclusive of VAT).
Airtel Money (Kenya) will be charged 0.5% (exclusive of VAT).
As a merchant, how can I get the Easy Scan product?
Businesses that need Easy Scan can self on board using this link: https://dpogroup.com/instant-signup/
Contact our sales team via call (+254730847000) or email ([email protected])
What is a QR Code?
QR Code is a bar code displayed by the merchant by which you scan to make a payment. It contains the service information that is required for a customer to make a payment.
QR codes are quick, easy, and convenient. They make it simple to pay with your phone—no need to carry cash or a credit card. Just scan the code with your phone and you’re good to go!
What business will qualify for an Easy Scan QR Code?
Easy Scan QR Code is available to businesses with physical locations. We love businesses with traffic as we would like to make the payment experience simpler for both businesses and their customers.
Whether you are a small business, a large enterprise, or an individual seeking a convenient payment solution, Easy Scan has you covered. Join the payment revolution and experience the future of transactions with Easy Scan.
A solution for everyone
Whether you are a small business, a large enterprise, or an individual seeking a convenient payment solution, Easy Scan has you covered. Join the payment revolution and experience the future of transactions with Easy Scan.
“Our new QR code payment solution has been a huge success. We've seen a significant increase in sales since we started using it.”
Revolutionize the way you pay and
get paid. Get started with
Easy Scan today.
Revolutionize the way you pay and get paid. Get started with
Easy Scan today.
Ways to get paid
Ways to get paid
