This Cookie Policy was last updated on 10 June 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://dpogroup.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
Because statistics are being tracked anonymously, no permission is asked to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Facebook, X (Formerly Twitter) and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, X (Formerly Twitter) and LinkedIn. This content is embedded with code derived from Facebook, X (Formerly Twitter) and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, X (Formerly Twitter) and LinkedIn are located in the United States.
6. Placed cookies
Usage
We use Google Analytics for website statistics.
Statistics
_ga
2 years
Store and count pageviews
_gid
1 day
Store and count pageviews
utm_campaign
expires immediately
Provide parameters to URLs to identify the campaigns that refer traffic
_gaexp
90 days
Store ID's of experiments and sessions for A/B testing
_ga_*
1 year
Store and count pageviews
_dc_gtm_UA-*
1 minute
Store number of service requests
Functional
_gat_UA-*
session
Provide technical monitoring
Usage
We use Facebook for display of recent social posts and/or social share buttons.
Marketing
_fbc
2 years
Store last visit
fbm*
1 year
Store account details
xs
3 months
Store a unique session ID
fr
3 months
Provide ad delivery or retargeting
act
90 days
Store logged in users
_fbp
3 months
Store and track visits across websites
datr
2 years
Provide fraud prevention
c_user
30 days
Store a unique user ID
sb
2 years
Store browser details
*_fbm_
1 year
Store account details
Functional
wd
1 week
Read screen resolution
csm
90 days
Provide fraud prevention
actppresence
session
Store and track if the browser tab is active
Usage
We use Twitter for display of recent social posts and/or social share buttons.
Functional
local_storage_support_test
persistent
Provide load balancing functionality
Marketing
metrics_token
persistent
Store if the user has seen embedded content
Usage
We use LinkedIn for display of recent social posts and/or social share buttons.
Preferences
bcookie
1 year
Store browser details
lidc
1 day
Provide load balancing functionality
bscookie
1 year
Store logged in users
li_alerts
1 year
Store if a message has been shown
Marketing
li-oatml
1 month
Provide ad delivery or retargeting
li_sugr
90 days
Store and track a visitor's identity
UserMatchHistory
30 days
Provide ad delivery or retargeting
lms_ads
30 days
Store and track visits across websites
_guid
90 days
Store and track a visitor's identity
Functional
BizographicsOptOut
10 years
Store privacy preferences
sdsc
session
Provide load balancing functionality
li_gc
6 months
Store cookie consent preferences
Statistics
lms_analytics
30 days
Store and track a visitor's identity
AnalyticsSyncHistory
30 days
Store and track visits across websites
Usage
We use Inspectlet for heat maps and screen recordings.
Purpose pending investigation
__insp_uid
__insp_slim
__insp_wid
session
__insp_nv
session
__insp_norec_sess
__insp_lml
Statistics
__insp_targlpu
1 year
__insp_targlpt
1 year
__insp_ss
__insp_mslc
__insp_msld
__insp_pad
Usage
We use Complianz for cookie consent management.
Functional
cmplz_banner-status
365 days
Store if the cookie banner has been dismissed
cmplz_saved_categories
365 days
Store cookie consent preferences
cmplz_saved_services
365 days
Store cookie consent preferences
cmplz_consented_services
365 days
Store cookie consent preferences
Usage
We use WordPress for website development.
Sharing data
This data is not shared with third parties.
Functional
WP_PREFERENCES_USER_*
persistent
Store user preferences
wp-settings-time-*
1 year
Store user preferences
wp-settings-*
persistent
Store user preferences
Usage
We use Atlassian Jira Servicedesk for customer support management.
Sharing data
This data is not shared with third parties.
Statistics
ajs_anonymous_id
1 year
Store last visit
Purpose pending investigation
ajs_user_id
ajs_group_id
Usage
We use Microsoft Clarity for heat maps and screen recordings.
Marketing
_clck
1 year
Store a unique user ID
ANONCHK
MUID
1 year
Store and track visits across websites
Usage
We use Intercom Messenger for chat support.
Functional
intercom-id-*
9 months
intercom-session-*
1 week
Marketing
intercom-device-id-*
9 months
Store a unique user ID
Usage
We use WP Engine for website hosting.
Statistics
__utmzz
8 months
Functional
wpe_country
session
Store location data
wpe_is_consent_required
session
Marketing
__utmzzses
session
Purpose pending investigation
rtk_gdpr_c
session
rtkuuid
session
rtk_gdpr_a
session
rtk_p
session
rtk_sid
session
rtk_rps
session
rtk_sat
session
Usage
We use Microsoft Ads for advertising.
Marketing
_uetvid
13 months
Store and track visits across websites
_uetsid
1 day
Store and track visits across websites
Usage
We use Google Ads for advertising.
Statistics
_gac_UA-*
90 days
Store and count pageviews
Marketing
ads/ga-audiences
expires immediately
Store information for remarketing purposes
Usage
We use Divi (Elegant Themes) for website design.
Sharing data
This data is not shared with third parties.
Purpose pending investigation
et-editing-post-*
et-saved-post*
et-recommend-sync-post-*
Usage
We use LiveChat for chat support.
Functional
__oauth_redirect_detector
2 years
Store a unique user ID
Marketing
__lc_cst
2 years
Store and track a visitor's identity
__lc_cid
2 years
Store and track a visitor's identity
Usage
We use Google Adsense for showing advertisements.
Statistics
_gcl_ls
Store and track interaction
Purpose pending investigation
google_adsense_settings
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
__insp_session_count
shareasaleSSCID
oribili_user_guid
portal_user
__hstc
ln_or
_hjIncludedInSessionSample
wpe_hide_addons
utmParameters
wpe_utmb
wpe_utmb_sess
mf_*
__hssc
utm_term
hjActiveViewportIds
omVisitsFirst
e_globals
WP_PREFERENCES_USER_24
elementor
wpcaptcha_fails_stats
wpcaptcha_fails_chart
wpcaptcha_upsell_shown
lastExternalReferrer
utsdb
et-cloud.viewMode
li_adsId
wpformsChallengeSecondsLeft
omWpApi
wpformsChallengeTimerId
wpformsChallengeStep
e_kit-elements-defaults
e_site-editor
wpcaptcha_locks_chart
lastExternalReferrerTime
omRulesetData
wpcaptcha_upsell_shown_timestamp
hfeSelectedItemId
wpcaptcha_locks_stats
wpEmojiSettingsSupports
dpogroup-_zldp
_hjSessionUser_3366362
__zlcmid
_ga_P02VMC91EH
_omappvp
wp-settings-time-20
wp-settings-20
wpe_test_group
dpogroup-_zldt
kameleoonVisitorCode
_rdt_uuid
_rdt_em
XSRF-TOKEN
ate_session
_ga_QQ5FN8NX8W
wp-settings-time-24
wp-settings-24
__cf_bm
_cltk
_clsk
_hjSessionUser_3052030
hubspotutk
dpogroup-nextrecon
__hssrc
_hjSession_3052030
hjViewportId
cmplz_task_filter
365 days
e_library
__insp_sid
page_count
session_start
weglot_wp_rocket_cache
weglot_allow_private
campaign_clicked
utm_content
intercom.intercom-state-r70azrgx
gt_autoswitch
wpcode_scroll_position
googtrans
_gcl_aw
adobeCleanFontAdded
image-optimizer-not-connected-modal
zc_consent
zc_show
zc_cu
zc_tp
zc_cu_exp
topicsLastReferenceTime
multiFbc
savefrom-helper-extension
move-x
move-y
click-x
click-y
com_chat_owner
com_avcliq_owner
_gcl_gs
extendedvaluekey
li_fat_id
wfwaf-authcookie-c6cf4633d230c620b8dd393fd8bc7b00
googlesitekit_1.151.0_ba698eecc5dff9d91c209dd27a60cef7_modules::analytics-4::report::9c80b64e8532675
googlesitekit_1.151.0_ba698eecc5dff9d91c209dd27a60cef7_modules::analytics-4::report::f66009271c79ac1
googlesitekit_1.151.0_ba698eecc5dff9d91c209dd27a60cef7_modules::analytics-4::report::c93f04d34dd9abc
googlesitekit_1.151.0_ba698eecc5dff9d91c209dd27a60cef7_modules::search-console::searchanalytics::40a
googlesitekit_1.151.0_ba698eecc5dff9d91c209dd27a60cef7_modules::analytics-4::report::f76178ba6669605
googlesitekit_1.151.0_ba698eecc5dff9d91c209dd27a60cef7_modules::analytics-4::report::392873645ad73cf
googlesitekit_1.151.0_f8d1ff5abf79fc52f84785f617dd9bc6_modules::analytics-4::report::65784f316636fd0
googlesitekit_1.151.0_ba698eecc5dff9d91c209dd27a60cef7_modules::search-console::searchanalytics::045
googlesitekit_1.151.0_ba698eecc5dff9d91c209dd27a60cef7_modules::analytics-4::report::df6e5d4e17b89ac
_zwaf_ua
whats-new-cache-expiry-bmV3L2ZlZWQv
whats-new-cache-bmV3L2ZlZWQv
tt_appInfo
tt_sessionId
tt_pixel_session_index
_tt_enable_cookie
_ttp
ttcsid_D7AB1EJC77UA7GO2UGO0
ttcsid
formbricks-js
siq_embed
wbcr-php-snippets-safe-mode
__mp_opt_in_out_150605b3b9f979922f2ac5a52e2dcfe9
elementor_sidebar_menu_expanded_v2_elementor-system
mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
last_page_type
elementor_wpdash_session
elementor_sidebar_menu_expanded_v2_elementor-custom-elements
client_id
session_id
referrername
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
DPO Pay Registered Offices
Africa HQ: Avenue 5 building, Rose Ave, 6th Floor. Nairobi, Kenya.
+254 730 847 847, +254 20 398 2000
Kenya
Website: https://dpogroup.com
Email: dataprotectionofficer@ex.comdpogroup.com
Phone number: +254 730 847 847
This Cookie Policy was synchronized with cookiedatabase.org on 10 June 2026.